Support

Floorwork is a pelvic floor exercise guide and reminder for iPhone. It does not diagnose or treat any condition.

Safety

If you have new numbness around your bottom or genitals, or you lose control of your bladder or bowels, go to A&E or call 999. For other symptoms, speak to your GP or a pelvic health physio.

Common questions

My reminders are not arriving

Check that notifications are on in iOS Settings > Notifications > Floorwork. A Focus mode can also hold them back, so check which apps your Focus modes allow.

My session paused

Sessions keep the screen awake and pause if you leave the app. To keep going with the screen locked, turn on Tones in Settings > Haptics.

My physio gave me a plan

Go to Settings > Custom plan and enter the holds, rests and repetitions your physio set.

How do I train with a friend?

Go to Settings > Friends, add your first name and tap Invite a friend. Send the message by any app you like. Your friend installs Floorwork, then chooses Join a friend and enters your code. When one of you finishes a session, the other gets a short notification.

How do I restart the programme or erase my data?

Go to Settings > Reset. Start again clears your programme and history and keeps your settings. Erase everything clears everything on the phone, removes you from Friends and returns the app to the start.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Contact

Email sthoyem@gmail.com.